The ORNL North Branch was a complete branch renovation, small addition, and updates to the drive-thru. An existing teller line was replaced with new teller pods, a new member and seating area allows ORNL to better serve their members in a more comfortable environment. The exterior was updated to display new materials and branding to help the presence of the busy branch.
A new member and seating area allows ORNL to better serve their members in a more comfortable environment.
The transformation of our branch from the 70s to the new, modern look was amazing! The staff loves the new work environment; they love the open concept, the color scheme, and the modern look. Our members’ reactions were WOW! The staff and the membership agree that the updated design provides for a friendlier atmosphere that allows both employees and members to thrive.
Vickie S. Norton, CCUFC, Branch Manager, North Knoxville Branch